Client testimonials

  • Robert Taylor  of FPS London was recommended to me last year and I have since transferred my financial affairs to his care.

    I find Robert knowledgeable and thorough in his professional advice, thoughtful and reliable in his personal manner. He has invested a great deal of time and care in understanding my financial priorities and concerns. It is clearly important to him to build up a comprehensive picture of his clients’ financial current and future needs, and to structure his guidance and pragmatic advice with these in mind.

    E.K - London
  • I contacted Robert two and a half years ago as I approached retirement. He reviewed my finances and pensions and clarified everything for me. He was very patient and spent time explaining options that over time have proved to have been excellent choices. He has since helped my wife and continues to provide an outstanding service.

    Mike Stott
  • Robert at FPS London is very good at taking time to explain clearly and concisely the various options that are available in the complex world of pension planning. He has taken time to understand our wider financial picture, risk attitude and future plans to ensure that the options he suggests are directed by these plans and not the other way around. He ensures that you are making any decision fully informed of all the facts and is very good at explaining some of the more tricky aspects of pension planning in terms that we can understand.

    Mr & Mrs Morris, Ealing, W5.
  • As someone coming to financial planning as a complete novice, I was lucky enough to have Robert Taylor of FPS London recommended to me. I have always found Robert to be very knowledgeable, always approachable, and above all very patient when trying to explain the complexities of financial planning to someone who has no prior knowledge of the subject.

    Claire Farrar
  • How great it is in this day and age to come across a company like FPS London and a person like Rob Taylor who, as a local Ealing businessman, is committed to supporting sport in the community. We are delighted that he has agreed to sponsor our football team, Pitshanger U9 C Team. Rob exudes those long lost qualities of reliability, trust and integrity and I hope our young boys pick up on this for the future. I am confident that his clients are in good hands.


    Julie Gooding
  • "Before being introduced to Robert Taylor, our only experience of financial planning was with large banking institutions. We often felt when we left these meetings none the wiser to what they were doing with our money. This is the total opposite with Robert we look forward to our regular meetings with him. We have been very impressed with the way he will take time to explain and explore different investments opportunities while listening to where we are at with our current financial situation. We are for the first time beginning to understand the financial world and our attitude to risk within it.

    K & P Johnson
  • "I first contacted FPS London two years ago to help me with my financial planning – in the areas of investments and IHT planning. Robert was and continues to be extremely helpful in enabling me to achieve my goals. He does the research, advises me and then lets me make my own decisions. I am not pressurised in any way. This is very important to me in my relationship with a financial adviser. I hope we will continue to work together for many years."

    J Davis
  • "I had the chance in April 2013 of a 5 month internship with FPS London as part as my studies. I am just completing my first year of a Masters Degree in France and I am studying Finance with a specialization in bank and wealth management. My objective of this internship at FPS London was to gain significant experience in wealth management but also to improve my English.

    Miss Chloe Moreau - Intern, Nantes

If you are unhappy with our service

If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:

Intrinsic Complaints Department, Riverside House, The Waterfront, Newcastle Upon Tyne, NE15 8NY

Tel: 0191 241 0700

You can find more information by visiting the Intrinsic Financial Services website at
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (

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Address Details

Financial Planning Service (London)
Russell House
Kingsdown Avenue
W13 9PR
T: 020 8567 2221
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